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• Apropos Technology - Multimedia Interaction Management
  Apropos Technology's Call Link is the leading client/server computer telephony and call center management system for small to medium call centers.
  

• COSI FLASHnet Triage Customer Support Management
  COSI Triage speeds the process in your call center, allowing your personnel to handle more requests in less time -- and more importantly communicate directly with your on-line clientele.
  

• Cynocom Corporation
  An ASP, provides web-based, customer eSupport Applications for Help Desk, Customer Care, Call Center or Technical Support environments. Services are delivered on a subscription basis.
  

• ICT Group, Inc.
  ICT GROUP is a leading global provider of customer relationship management services, helping clients measure and maximize the lifetime value of their customer relationships.
  

• ISC - workforce management for call centers
  Irene Online is ISC's award-winning workforce management system, used to forecast and schedule personnel in call centers.