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• Nuserv is now Cynocom
  Cynocom, a Florida corporation, is a web-based knowledge management service company that services the small to medium company, enterprise company and government agency markets. Our first product, iAsyst, is a software infrastructure that organizes the flow of corporate information to facilitate the delivery of requests for information, help, purchasing etc. to the department or group that can best respond to each request. The service is hosted, managed, and delivered over the Internet by Cynocom and delivers these services as an Application Service Provider (ASP) with IBM providing the infrastructure and its management.
  

• PAI: Welcome
  Productivity Associates, Inc. (PAI) has been providing services to support Information Systems departments and end users since 1991. Our services are designed to maximize the Return On Investment from information systems resources and operations.
  

• The unique ASP solution for user support by Expertcity
  DesktopStreaming is a remote desktop-control solution that enables you to deliver help-desk support to your customers or employees. It includes interactive chat and mouse and keyboard control.
  

• TriActive: Simple, Web-based system management ASP (Application Service Provider
  TriActive Systems Manager problem management capability provides an online process for generating trouble tickets, tracking problem status and reporting on problem resolution. The service provides real-time:
  
  trouble ticketing
  views of ticket queues
  problem totals
  categories of problems
  trouble ticket aging
  average problem resolution time by category and by severity
  escalation by technician
  

• Web based help desk software, web browser based help desk by WonderDesk
  Customer service is rated by that first contact for help. Organize and track your support email calls with help desk software by WonderDesk.